Free · no account · 10–15 min each
Pick a demo mission
Real situations from each department of Nordstern Group GmbH. Read the briefing, prepare the phrases, then choose what to say — the other side reacts to your tone, and every choice gets feedback.
Finance & Accounting
- 📞 Phone call · C1 · 25 minDie dritte MahnungCall Frau Nowak and agree on a concrete, binding payment date for open invoice no. 2026-1043 (€18,400).with Frau Nowak — Managing director of a supplier company — and 90 days behind on an invoice▶ Play
- 🤝 Meeting · C1 · 20 minZahlungsziel-VerhandlungNegotiate longer payment terms with Frau Nowak: target 60 days, minimum 45. You may offer in return: +10% purchase volume or waiving the early-payment discount.with Frau Nowak — Managing director of a supplier company — and 90 days behind on an invoice▶ Play
Management & Leadership
- 🤝 Meeting · C1 · 20 minDas KritikgesprächRehearse the feedback talk with Frau Lindqvist playing Herr Albrecht: open with concrete observations and I-statements, withstand his defenses, and agree on a clear, documentable target agreement — without a single legally risky word.with Frau Lindqvist — HR business partner — warm coach, iron process▶ Play
- 🤝 Meeting · B2 · 18 minDer Mann, der nie Nein sagtHold the one-on-one with Herr Hartwig: raise his overload as your duty of care, hand him the onboarding of the new colleague Herr Moreau as genuine responsibility — and take concrete work off his plate in return.with Herr Hartwig — Senior planner — the indispensable expert who never says no▶ Play
Marketing & Communications
- 📞 Phone call · C1 · 20 minDer ShitstormAlign the public statement with Frau Janssen by phone: de-escalating in tone, with a clear stance — but without a legal admission of fault and without downplaying the mistake.with Frau Janssen — Head of Marketing — fast, brand-obsessed, allergic to empty adjectives▶ Play
- 🤝 Meeting · C1 · 20 minDie Zahlen auf den TischPresent the campaign's interim results to Dr. Hoffmann honestly: the uncomfortable numbers first and precisely, with evidenced causes — and a staged recommendation on the extension that he can check later.with Herr Dr. Hoffmann — Managing director — calm former engineer who trusts the person who names the bad number first▶ Play
Sales & Key Accounts
- 🤝 Meeting · B2 · 15 minDer Erstkontakt auf der MesseHold a five-minute first conversation with Frau Duval at the booth: understand her needs through open questions — and secure a follow-up meeting with a concrete agenda.with Frau Duval — Head of procurement at prospect Rheinwerk Maschinenbau — icy professional negotiator▶ Play
- 📞 Phone call · B2 · 15 minAm Vorzimmer vorbeiCall Lindenhorst Fluidtechnik and win Frau Hollenbeck over to give you a twenty-minute phone appointment with Herr Castellano — honestly, politely and with a clear reason.with Frau Hollenbeck — Executive assistant at new lead Lindenhorst Fluidtechnik — runs the managing director's calendar▶ Play
Production & Operations
- 🤝 Meeting · B2 · 15 minDer QualitätsvorfallReport the quality incident on batch 4711 to Herr Steiner: precise findings, containment measures, a root-cause plan — before the customer calls.with Herr Steiner — Head of production — pragmatic, allergic to slides, thinks in units and shift plans▶ Play
- 🤝 Meeting · B2 · 16 minDer Beinahe-UnfallTalk to Herr Ziegler in private about the near-miss: hold the safety-glasses rule with no exceptions, win him over to a joint near-miss report, and agree on how Herr Mensah will be briefed.with Herr Ziegler — Machine setter on line 2 — the plant's best hands, and its proudest▶ Play
HR & People
- 🤝 Meeting · B2 · 15 minDer verpatzte erste TagWelcome Frau Ndiaye, take responsibility for the bumpy start, and give her a concrete plan for today and the days until her team lead returns.with Frau Ndiaye — Newly hired quality engineer — talented, polite, and quietly wondering if she made a mistake▶ Play
- 🤝 Meeting · B2 · 20 minNur die richtigen FragenRun the first interview with Herr Lindholm in a structured way: ask open, job-related questions, don't pursue private topics, and explain the next steps without making commitments.with Herr Lindholm — Applicant for a logistics dispatcher role — open, chatty, overshares about his private life▶ Play
IT & Digital
- 📞 Phone call · B2 · 14 minDas ERP stehtTake Frau Lorentzen's call: calm her down with facts, explain the outage without jargon, give an honest estimate instead of a wishful time — and agree a fixed time for the next update.with Frau Lorentzen — Head of accounting — deadline-driven, direct, fiercely loyal to her team▶ Play
- 📞 Phone call · C1 · 16 minEin Klick zu vielInform Herr Szabó by phone about the phishing incident: what happened, what has already been done, what is still open. Protect the employee from blame, give his team clear rules of behaviour — and stay within your role on data protection.with Herr Szabó — Plant manager — practical, protective of output, suspicious of IT 'experiments'▶ Play
Construction Site
- 🤝 Meeting · B2 · 14 minDie offene KanteYou stopped two workers without fall protection at the north edge of the office wing. Make clear with foreman Kaminski that work there only resumes once the guardrail is back — and work out together how the concrete pour can still happen safely.with Herr Kaminski — Shell-construction foreman for the general contractor — fast, proud of his crew, under constant schedule pressure▶ Play
- 📞 Phone call · B2+ · 15 minDie Fertigteile kommen nichtCall Frau Achterberg (GU project manager): find out why the precast delivery did not arrive, get a binding new delivery date with time, sort out crane and crew, and agree on written confirmation by 4 p.m. today.with Frau Achterberg — The general contractor's project manager — sharp, contract-savvy, documents everything▶ Play
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